SERVICES | PICK UP / DROP OFF | IN HOME / ON SITE | DETAILS |
| Diagnosis | $49 | | -Diagnose PC, laptop, or IT device (Fees only if no other services provided, otherwise diagnosis free of charge) |
Spyware And Virus Removal | $169 | $269 | -Remove all viruses and spyware
-Verify and update antivirus software (software not provided, will install Free AVG as courtesy)
-Lock down desktop or laptop to prevent future infections and compromised personal data |
Wireless Networking | N/A | $129 | -Install and configure wireless router (not provided)
-Create secure and encrypted home wireless network
-Connect it to your existing internet service router
-Configure, secure, and encrypt wireless network for up to 4 devices |
Desktop/Laptop Installation at Your Home | N/A | $129 | -Install and configure your desktop or laptop
-Install and configure up to 4 existing devices (printer, scanner, USB card reader, card reader, camera, etc.)
-Transfer up to 50 GB of data from the old desktop or laptop to the new desktop or laptop |
Desktop/Laptop Installation at Your Home Including Wireless Networking | N/A | $229 | -Install and configure your desktop or laptop
-Transfer up to 50 GB of data from the old desktop or laptop to the new desktop or laptop
-Install and configure your wireless router (not provided)
-Install and configure up to 4 of your existing devices (printer, scanner, USB card reader, card reader, camera, etc.)
-Create secure and encrypted home wireless network
-Connect it to your existing internet service router
-Configure, secure, and encrypt wireless network for up to 4 devices |
Hardware or Software Installation / Upgrades | $49 (Drop off only) | $129 | -Install one internal or external PC hardware component (example: graphics card, hard drive, DVD drive, mobile device, printer, scanner, etc.) including latest driver (hardware not provided). Each additional hardware installation: $29
OR
-Install or upgrade one software (not provided) including installing and applying all software updates from their website. Each additional software installation: $29 |
Data Recovery | $229 | N/A | -Recover deleted files from a good hard drive
*Formatted or failing hard drive: Add $179
*Does not cover physically damaged hard drives or extreme recovery methods |
System Restoration / Full Rebuild | $209 | N/A | -Backup all data (up to 50 GB, $50 extra for data backup over 50GB up to 200GB) to external hard drive
-For desktops: Remove cover and blow out all dust build up
-Reimage PC from Manufacturer's Recovery partition on local hard drive or Recovery CDs (CDs not provided)
-Remove/uninstall all unwanted trial software and built-in software
-Install all current hardware drivers, Operating System Service Packs and Updates as well as configure built-in OS software
-Create local administrator account for client to install hardware and software
-Create local user account for client's daily PC use
-Scan backed up data and remove all spyware and viruses
-Copy the backed up data from external hard drive to local hard drive
-Install up to 3 applications. $25 extra for additional software installation up to 4 applications (software not provided)
Install Free AVG (free antivirus/antispyware software) and OpenOffice (free software equivalent to Microsoft Office) upon request
* Please Note: all Recovery CDs and software not provided |
